All Transcat products are available in spare parts however most retailers do not stock spare parts because of minimal demand.
Any retailer that sells Transcat products is able to obtain spare parts. The Transcat electronic unit is the only product that has a specific warranty, because of the complexity of the product.
All other Transcat products are adequately covered by consumer legislation that requires any product to be fit for purpose. Breakages can occur at any time just with any products. Nielsen Manufacturing Ltd takes responsibility for any fault in Transcat products but not from breakages that are outside of the control of Nielsen Manufacturing Ltd.
If you have difficulty in obtaining a spare part please contact us by email and we will direct you to a site or retailer who can assist you.
Nielsen Manufacturing Ltd guarantees the purchaser against any direct defect due to faulty materials or manufacture for a period of two years from the date of purchase. This guarantee excludes any damage sustained by misuse or normal wear and tear. This guarantee is in addition to any guarantees which consumers may have under the Consumer Guarantees Act in New Zealand or similar legislation in other parts of the World.